GCC Hub Team

In a bid to tap into the growing demand for Global Capability Centers (GCCs) in India, IT major Wipro is planning to set up a dedicated GCC service line. This move comes as the company looks to catch up with peers like Infosys and Cognizant, which have already established themselves in this space, the Business Standard has reported.

According to the report, Wipro’s GCC service line will enable clients to leverage the company’s expertise in establishing and operating GCCs in India, utilizing a Build-Operate-Transfer (BOT) model. Under this model, Wipro will set up and manage the GCC for a multinational company, before transferring the entity back to the parent company after a few years.

The BOT model is expected to ensure a smooth transition and operational efficiency for the GCCs, allowing companies to tap into Wipro’s expertise in managing complex operations. The move is seen as a strategic play by Wipro to tap into the growing demand for GCCs in India, driven by the country’s skilled talent pool and favourable business environment.

Wipro’s entry into the GCC setup and management services market is expected to intensify competition in the space, where other Indian IT majors such as Infosys and Cognizant already have a presence. The development comes as India’s GCC sector continues to attract multinational companies looking to set up centers in the country to drive innovation, digital transformation, and business growth.

India has emerged as a hub for GCCs, with many multinational companies setting up their centers in the country to take advantage of its skilled talent pool, favorable business environment, and cost-effective operations. The GCC sector in India is expected to drive innovation, foster economic growth, and facilitate knowledge transfer, making it an attractive proposition for companies looking to establish a global presence.

Expansion will strengthen Lennox’s presence in India, driving innovation, growth, and sustainability in the region.

GCC Hub Team

NEW DELHI: Lennox International Inc., a leading US-based provider of heating, ventilation, air conditioning, and refrigeration (HVACR) solutions, has invested $6 million to expand its India Global Capability Centre (GCC) in Chennai, underscoring its commitment to innovation, job creation, and sustainable development in the region.

The expansion will increase the facility’s footprint to 150,000 square feet, enabling Lennox to boost its workforce from 900 to 1,500 employees. The Chennai center, established in 2010, has evolved into a critical hub for Lennox’s global operations, with a diverse talent pool spanning IT, engineering, finance, marketing, and human resources.

“Chennai remains a vital hub for our global operations, and we’re excited to reinforce our commitment to innovation, job creation, and sustainable development in India,” said Prakash Bedapudi, Executive Vice President and Chief Technology Officer at Lennox. “Our investment in Chennai reflects our confidence in the region’s talent pool and its potential to drive growth and innovation,” the Hindu Business Line quoted Bedapudi as saying.

The expansion is part of Lennox’s broader strategy to tap into India’s growing talent pool and reinforce its position as a leader in the global HVACR market. With a global revenue of $5.3 billion as of 2024, Lennox serves both residential and commercial customers, providing heating, cooling, refrigeration, and climate control solutions that reduce carbon footprint.

Lennox’s Chennai center is its largest outside of the US, and the company aims to reach full capacity of 1,500 employees within the next two years, contingent upon talent availability. The expansion is expected to further strengthen Lennox’s presence in India, while driving innovation, growth, and sustainability in the region.

The Chennai GCC, established in 2010, has evolved into a key strategic hub for Lennox, attracting top talent in IT and engineering. Over the years, its scope has expanded beyond technology to support finance, marketing communications, HR, legal, customer experience, and sourcing, broadening its role in global operations.

GCC Hub Team

India’s Global Capability Centers (GCCs) are fuelling a surge in office leasing activity, with the sector playing a pivotal role in strengthening absorption across key markets. According to the latest report by real estate consulting firm CBRE India Office Figures Q1 2025, office leasing activity increased by 5% year-over-year to reach approximately 18 million square feet in Q1 2025.

Bengaluru, Delhi-NCR, and Mumbai emerged as the top cities for space take-up, collectively accounting for 64% of the quarter’s leasing activity. GCCs from the banking, financial services, and insurance (BFSI), technology, and engineering and manufacturing (E&M) sectors drove over two-thirds of this space take-up.

The GCC sector’s influence on India’s office market is undeniable, with these centers accounting for 45% of overall office space leasing in Q1 2025. This trend underscores the growing importance of GCCs in India’s economic landscape.

According to the report, office leasing activity is on the rise with a 5% year-over-year increase to approximately 18 million square feet in Q1 2025, driven significantly by Global Capability Centers (GCCs) which account for 45% of overall office space leasing in the same period. 

The BFSI and technology sectors are leading the charge in GCC-led space take-up, with Bengaluru, Delhi-NCR, and Mumbai emerging as the top cities for leasing activity, collectively accounting for a substantial share of the quarter’s leasing.

Sustainability is also a key focus, with 88% of new supply being green-certified and over 80% of leasing taking place in certified assets. This trend underscores the growing importance of GCCs and sustainability in India’s office market.

The continued resilience of India’s office market, driven by GCCs and key sectors like BFSI and technology, is expected to sustain the momentum in the coming quarters. As the country solidifies its position as a hub for global capability centers, the demand for office space is likely to remain strong.