Cognizant Appoints Sailaja Josyula as Global Head of GCC Service Line

Cognizant, a leading provider of information technology, consulting, and business process outsourcing services, has appointed Sailaja Josyula as the new Global Head of its Global Capability Center (GCC) Service Line.

2 APR 2025  /  04 min read

Based in Hyderabad, Josyula will lead the definition and execution of Cognizant's global GCC strategy, working closely with the leadership team to ensure it is future-ready and client-centric.

Global Capability Centers (GCCs) are centralized hubs that provide critical business functions, such as finance, human resources, and IT services, to multinational corporations. India has emerged as a preferred destination for GCCs, with over 1,400 centers operating in the country, employing over 1 million people, and generating revenues of over $30 billion.

Cognizant's GCC Service Line helps clients set up and manage GCCs, leveraging its expertise in digital transformation, cloud, data analytics, and artificial intelligence.

Josyula returns to Cognizant after a brief stint at EY. She previously held multiple leadership positions at Cognizant, including Center Head of Hyderabad and Global Head of BFSI Operations Delivery.

"Sailaja is a strong and experienced leader who truly understands our business, our clients, and our team," said Surya Gummadi, President, Cognizant Americas, in a LinkedIn post. "Her return to Cognizant is a big milestone as we look to seize the GCC opportunity."

In her new role, Josyula will establish and lead a cross-functional team to help clients build and scale next-generation GCCs, ensuring seamless setup and delivery. Her leadership is expected to play a pivotal role in deepening Cognizant's expertise in this high-growth area and delivering long-term value to clients through innovation, agility, and operational excellence, a press release said.