Cognizant Appoints Sailaja Josyula as Global Head of GCC Service Line
2 APR 2025 / 04 min read
Cognizant, a leading provider of information technology, consulting, and business process outsourcing services, has appointed Sailaja Josyula as the new Global Head of its Global Capability Center (GCC) Service Line.
Based in Hyderabad, Josyula will lead the definition and execution of Cognizant's global GCC strategy, working closely with the leadership team to ensure it is future-ready and client-centric.
Global Capability Centers (GCCs) are centralized hubs that provide critical business functions, such as finance, human resources, and IT services, to multinational corporations. India has emerged as a preferred destination for GCCs, with over 1,400 centers operating in the country, employing over 1 million people, and generating revenues of over $30 billion.
Cognizant's GCC Service Line helps clients set up and manage GCCs, leveraging its expertise in digital transformation, cloud, data analytics, and artificial intelligence.
Josyula returns to Cognizant after a brief stint at EY. She previously held multiple leadership positions at Cognizant, including Center Head of Hyderabad and Global Head of BFSI Operations Delivery.
"Sailaja is a strong and experienced leader who truly understands our business, our clients, and our team," said Surya Gummadi, President, Cognizant Americas, in a LinkedIn post. "Her return to Cognizant is a big milestone as we look to seize the GCC opportunity."
In her new role, Josyula will establish and lead a cross-functional team to help clients build and scale next-generation GCCs, ensuring seamless setup and delivery. Her leadership is expected to play a pivotal role in deepening Cognizant's expertise in this high-growth area and delivering long-term value to clients through innovation, agility, and operational excellence, a press release said.
