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India’s position as a key player in global business operations took centre stage at the GCC Summit 2025, hosted last month in Hyderabad by Dun & Bradstreet, a global provider of business data and analytics. 

The event, themed ‘Harnessing India’s Capabilities for Global Growth,’ brought together more than 150 senior leaders from Global Capability Centers (GCCs), multinational corporations and industry experts.

The discussions explored how India is moving beyond its traditional role as a cost-efficient hub to become a driver of innovation, digital transformation, talent and strategic decision-making for global enterprises.

The summit focused on three key areas—innovation and technology, talent and leadership, and risk and resilience. Speakers highlighted how GCCs in India are leading advancements in artificial intelligence, automation, cybersecurity and  advanced analytics, supporting global organisations in building more efficient and resilient operations.

A key highlight of the summit was the launch of Dun & Bradstreet’s exclusive publication, ‘Rethinking the Future of Global Capability Centres – Hyderabad Edition’, offering deep insights into the strategic evolution of GCCs in India. The report profiles leading GCCs, showcases emerging trends and features expert perspectives on the future of global business services.

“India’s GCCs are rapidly evolving into global nerve centres of innovation, leadership, and resilience,” said Avinash Gupta, Managing Director & CEO – India, Dun & Bradstreet. “At Dun & Bradstreet, we believe in the power of data and collaboration to unlock strategic growth. Through this summit, we aim to catalyse conversations that position India not just as a participant, but as a pioneer in shaping the future of global enterprise.”

The summit was supported by leading partners including JLL, Hi-Tech Digital Solutions, Aparna Constructions, Conquer Technologies, Featherlite, Darwinbox Digital Solutions Private Limited, Khaitan & Co., SDA Bocconi, Insight Direct India Pvt. Ltd., Connect Residuary Pvt Ltd and TQuanta Technologies Pvt Ltd reflecting a shared commitment to building future-ready organisations and fostering global collaboration.

Dun & Bradstreet enables companies around the world to improve their business performance. Dun & Bradstreet’s Data Cloud fuels solutions and delivers insights that empower customers to accelerate revenue, lower cost, mitigate risk and transform their businesses. Since 1841, companies of every size have relied on Dun & Bradstreet to help them manage risk and reveal opportunity.