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Hexaware Technologies, a leading provider of IT solutions and services, has acquired SMC Squared, a major player in building global capability centres (GCCs). The deal is expected to strengthen Hexaware’s GCC  footprint in India.

Hexaware’s newly launched GCC 2.01 service line aims to drive long-term value for global clients. It does so by blending SMC Squared’s proven expertise in building and operating GCCs with Hexaware’s platform-led IT delivery capabilities. This offers clients a differentiated proposition that combines AI and digital innovation with strategic GCC value, a press statement said.

GCC 2.0 refers to the next generation of Global Capability Centres—offshore or nearshore hubs set up by multinational enterprises to deliver critical business functions such as IT, finance, HR, analytics and R&D. GCC 2.0 infuses artificial intelligence (AI) to transform the role of these centers from cost arbitrage-driven support units to value-generating strategic centers.

SMC Squared operates through engagement models, such as managed services, build-optimise-transfer, and hybrid solutions, which lower operating costs while assembling GCC teams that act as seamless extensions of every client’s strategic agenda. 

With proven delivery across HR, infrastructure, employee well-being, finance and strategic technology consulting, SMC Squared brings institutional maturity and a strong execution model that aligns with Hexaware’s vision to offer fully integrated, high-value GCC operations. Together, the companies expect to drive significant growth and unlock synergies across large accounts in the near future.

“Our clients are increasingly looking for GCC partners who bring more than staffing or infrastructure,” said Amrinder Singh, President & Head – EMEA & APAC Operations, Hexaware. “With SMC Squared, we gain proven governance, delivery credibility, and scale in areas where execution strength is non-negotiable. This acquisition enables us to deliver long-term value to enterprises, leveraging our human and digital agent-driven model and proprietary IT delivery platforms.”

The move comes as the global GCC market accelerates, with the sector in India alone expected to cross US$100 billion by 2030. Enterprises are shifting toward outcome-based models, requiring partners who can deliver stable, scalable, and high-accountability operations.

“For over a decade, we’ve helped shape the GCC industry, and this acquisition expands what we can deliver globally with strengthened capabilities across AI, analytics, modernization, cloud transformation, and enterprise platforms while growing our delivery footprint with new centers in Latin America and increasing client activity in the UK and Europe,” said Patricia Connolly, CEO, SMC Squared.