Opinion

Inside the Engine Room of Change

In global capability centers, job roles shift, new leaders rise, and big strategies are tested in real time. While companies plan for the future in meetings and slides, the future is already being built here,...
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How India’s Global Capability Centres are Redefining the IT-Services Landscape

The traditional outsourcing model that built India’s IT services empire is facing its most significant challenge in decades. Global Capability Centers (GCCs) have evolved from back-office cost centers to strategic innovation hubs, reshaping the competitive...
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GCCs Are Reshaping India’s Real Estate—And Its Cities 

More than two decades ago, the idea of Tier 2 and Tier 3 Indian cities becoming hotspots of global business operations seemed more aspirational than achievable.  Yet, it was then that India rode the global...
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How Generative AI is Rewiring the Role of India’s Global Capability Centres

India’s Global Capability Centres (GCCs) have long been heralded as back offices-turned-centres of excellence, now numbering over 3,000, employing nearly 1.9 million professionals, and contributing more than US$65 billion annually. But those figures are beginning to feel...
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It’s Now Or Never: What Indian GCCs Need To Become Innovation Powerhouses

In late 2022, a Fortune 500 consumer goods company quietly transferred full ownership of a digital trade promotion platform to its India-based Global Capability Center (GCC). The mandate was simple: build, launch, and scale across...
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Inside the Engine Room of Change

In global capability centers, job roles shift, new leaders rise, and big strategies are tested in real time. While companies plan for the future in…

How India’s Global Capability Centres are Redefining the IT-Services Landscape

The traditional outsourcing model that built India’s IT services empire is facing its most significant challenge in decades. Global Capability Centers (GCCs) have evolved from…

GCCs Are Reshaping India’s Real Estate—And Its Cities 

More than two decades ago, the idea of Tier 2 and Tier 3 Indian cities becoming hotspots of global business operations seemed more aspirational than…

How Generative AI is Rewiring the Role of India’s Global Capability Centres

India’s Global Capability Centres (GCCs) have long been heralded as back offices-turned-centres of excellence, now numbering over 3,000, employing nearly 1.9 million professionals, and contributing more…

It’s Now Or Never: What Indian GCCs Need To Become Innovation Powerhouses

In late 2022, a Fortune 500 consumer goods company quietly transferred full ownership of a digital trade promotion platform to its India-based Global Capability Center…

GCCs in BFSI: Why Agentic AI Trumps Generative AI

The financial industry is undergoing a significant transformation, driven primarily by advancements in artificial intelligence (AI). While Generative AI has garnered attention for its ability…

From Heartland to Tech Titan: Uttar Pradesh Bets Big on Global Capability Centres with 2025 Policy Push

In a bold pivot from its historical legacy to a future powered by tech and talent, Uttar Pradesh has unveiled its ambitious Global Capability Centres…

Futureproofing Global Capability Centres in a Shifting Landscape

As the global business landscape continues to evolve at a rapid pace, Global Capability Centers (GCCs) are finding themselves at the forefront of navigating complex…

Highlights

India’s Global Capability Centres See 5-7% Hiring Growth in Q2

Orion Innovation Expands India Footprint with State-of-the-Art Pune Facility 

India’s GCC Sector Gains Momentum as States Unveil Pro-Business Policies

Opinions

Opinion, commentary, and expert insights.

Futureproofing Global Capability Centres in a Shifting Landscape

As the global business landscape continues to evolve at a rapid pace, Global Capability Centers (GCCs) are finding themselves at the forefront of navigating complex…
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The Growth of Global Capability Centres in Delhi NCR

In recent years, Delhi NCR has emerged as a significant player in India’s business landscape, driven by a combination of factors that make it an…
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Women in Leadership: The Not-So-Quiet Revolution Inside India’s GCCs

The corridors of India’s Global Capability Centres (GCCs) are humming with change. Once dominated by monochromatic (read: masculine) visions of leadership, these spaces are now…
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The Innovation Paradox: How Geopolitical Tensions Are Quietly Reshaping India’s GCCs

As India conducts civil defence drills across major metros this week, testing readiness through coordinated blackouts, evacuations, and mock emergencies, there’s more at play than…
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India’s GCCs: The New Powerhouses of Global Gaming

As the global gaming industry undergoes a shift, India’s Global Capability Centres (GCCs) are emerging as strategic powerhouses driving game development, live operations, AI innovation,…
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India’s GCCs powering next wave of global innovation and growth

Why is India the operating system for global corporations? It’s because it lies in a sweet spot, at the unique and powerful intersection of scale,…
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Redefining the Boundaries: What is a GCC anyway?

That the Global Capability Centre (GCC) landscape in India has undergone a significant transformation over the years is a no-brainer. What was once a nascent…
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India’s Global Capability Centre (GCC) workforce is projected to reach 3 million by 2030, creating approximately 400,000 jobs for freshers, according to a report by HR investment platform FirstMeridian.

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    National GCC Policy Framework: From Regional Strength to Global Scale

    The National GCC Policy Framework aims at driving innovation, boosting infrastructure, governance and talent by 2030.
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    National GCC Policy Framework: From Regional Strength to Global Scale

    Data Dive: How BFSI GCCs Drive India’s Global Edge

    By the Numbers: India’s Formula for GCC Success in Healthcare

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