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R Systems, a leading product engineering and digital services company, today announced the launch of GCC Copilot, a transformative AI-assisted service designed to help mid-market and large enterprises launch, scale, and optimise Global Capability Centres (GCCs) with unmatched speed and AI-powered intelligence. The company has also expanded its GCC footprint with the launch of a new facility in Mexico and the enhancement of its Romania centre, further strengthening its ability to serve customers across North America and Europe.

Organisations around the world are facing significant challenges in remaining relevant, particularly with the rapid adoption of AI. With two decades of proven, multi-model GCC experience supporting SaaS scale-ups and Fortune 100 companies globally, R Systems’ GCC Copilot is a proprietary framework and accelerator designed to empower businesses. The low-risk, agile, and AI-infused roadmap helps build and scale high-impact GCCs, enabling enterprises to achieve their innovation goals with the right skills and expertise.

Built on R Systems’ deep expertise in engineering, AI, and cloud modernisation, the service delivers an outcome-driven GCC setup with product expertise, automation-first strategies, assisted runbooks, and seamless scalability, enabling:

• Seamless product-mindset alignment: Cultural alignment, collaboration, and rapid onboarding driven by a product-first approach.
  
• Early cost-benefit realisation: Faster value delivery through optimised hiring, lean governance, and operational efficiency.
  
• Best-in-class digital teams: Teams built from vetted talent pools focused on advanced engineering principles, intelligent automation, and innovation-led delivery excellence, enabling faster time-to-market and up to 30% cost reduction.
  
• Rapid GCC setup: Operations up and running within 90 days through curated playbooks covering compliance, operations, talent, and infrastructure.
  
• Productivity from day one: AI-powered frameworks that automate operational decision-making, OKR tracking, and talent productivity metrics.
  
• Custom blueprints: Tailored solutions aligned to each customer’s growth stage, industry, and technology priorities.
  
• Scalable innovation: Integrations with leading start-up ecosystems and academic institutions to drive co-innovation at scale.

“With GCC Copilot, we are helping organisations build AI-first, cloud-native, and product-centric operations from day one. It is not just about launching a capability centre, but about architecting a future-ready business model,” said Nitesh Bansal, MD & CEO of R Systems. “We have transformed decades of GCC setup experience into a service that delivers confidence to global leaders — a trusted partner in their business transformation journeys.”

With proven success in India and Romania, R Systems has further expanded its global footprint with the launch of a new delivery centre in Mexico. This forms part of the company’s ongoing efforts to enable cost-effective, innovation-driven GCC setups for high-growth companies and enterprises worldwide. The Mexico centre strengthens R Systems’ ability to accelerate digital transformation, foster continuous innovation, and help clients stay ahead of rapidly evolving market and technology shifts. For US-based companies in particular, extended teams can operate in similar time zones.

Globally, the presence of GCCs continues to expand. India is projected to exceed 2,400 GCCs by 2030. Eastern Europe is also home to approximately 1,500 GCCs, many of which are located in Romania, Poland, the Czech Republic, and Hungary. In Mexico, the business process outsourcing market is expected to reach a volume of USD 5.93 billion by 2030.

“Enterprises are reshaping their global delivery strategies to embed AI, automation, and product engineering at the core — not only to drive efficiency, but also to accelerate innovation. They are increasingly seeking GCC models that balance speed, cost discipline, and product-mindset maturity. R Systems’ GCC Copilot offers a structured approach with a low-risk, agile, and AI-infused roadmap that helps enterprises reduce setup complexity while enabling faster time-to-value and sustained innovation velocity,” said Pareekh Jain, Founder and CEO of technology advisory firm EIIRTrend.

“Countries such as India and Romania are no longer just delivery hubs; they are at the forefront of global innovation,” added Bansal. “We have seen a threefold increase in demand from customers worldwide looking to establish GCCs over the past year, making it imperative that we continue to expand our GCC capabilities and support. The addition of Mexico gives us a strong presence in another key time zone, enabling continuous innovation and greater agility for our customers globally.”